.msg{max-width:84%}.msg.operator{margin-right:0;margin-left:auto}.chatpane{min-width:0}.chathead{display:flex;flex-wrap:wrap;gap:8px}.composer{align-items:center}.composer .btn{flex:0 0 auto}.op-mic{display:block;width:13px;height:19px;border:2px solid currentColor;border-radius:8px;position:relative;margin:auto}.op-mic:after{content:"";position:absolute;right:-5px;left:-5px;bottom:-6px;height:7px;border:2px solid currentColor;border-top:0;border-radius:0 0 9px 9px}.custom-audio{width:230px;max-width:100%;display:flex;align-items:center;gap:9px;background:#eef0f7;color:#273049;border-radius:14px;padding:8px;direction:ltr}.audio-play{width:34px;height:34px;border:0;border-radius:50%;background:var(--brand);color:#fff;flex:0 0 34px}.audio-line{height:5px;background:#cfd4e1;border-radius:8px;flex:1;overflow:hidden;cursor:pointer}.audio-line i{display:block;width:0;height:100%;background:var(--brand)}.custom-audio span{font-size:10px;min-width:32px}.sms-template{padding:12px 0;border-bottom:1px solid var(--border)}.sms-template .pill{margin-right:8px}.operator-voice-preview{flex-wrap:wrap}@media(max-width:1100px){.chatlayout{grid-template-columns:270px 1fr}.chatpane>div:nth-child(2){grid-template-columns:1fr!important}.chatpane aside{display:none}}